Frequently Asked Questions
Once you have populated your reg and information about your car we have to check further details. We check 3 things, firstly that the DVLA have got your car details correct. Secondly, we check the condition and history is as per description. Then finally, the demand and values on the open market.
The values given are generated from a market leading valuation system known as CAP who are the most accurate car valuers on the market, which are used amongst most car dealers. We feel that this is the fairest way of giving valuations. Most other car buying companies use CAP but manipulate the figures. We don't add or change anything. The actual value of your car depends on its condition.
We don't keep the plates ourselves we simply just leave them on the car. If you have a private registration and would like to take it off you'll need to do this prior to sale. Please follow this link to take this off; https://www.gov.uk/personalised-vehicle-registration-numbers/take-private-number-off
Yes, if a car is simply ready for the scrap pile, we pay its value in weight minus the delivery cost to the scrap yard. If however, your car has just ran out of MOT and is still fit to be on the road we'll pay more than scrap value with intentions of keeping it on the road subject to MOT inspection.
Once we complete the purchase of your vehicle we will then complete the VC/3 (Yellow slip) on your registration document (v5) ; The DVLA will update their system to ensure you are no longer registered as an owner and if there is any road tax left on your vehicle they'll refund you every full month owed via a cheque in the post.
We will collect your vehicle within 10 miles from Chorley for free, this will either be on trade plates or via car transporter using our own trade policy insurance.
We can accommodate collection outside the 10 mile catchment area however please call to discuss.
We will pay for all vehicles via BACS Bank transfer into the account details which match the V5 logbook owner details.
All bank transfers are made via instant payment with no cost to yourself. Sometimes it takes longer to land in your account based on bank opening times, for example weekends and bank holidays.
All customers are required to provide 2 forms of ID; Two forms of identification include (driving licence, passport, utility bill). Any service history you have we will need at the point of collection including the V5 (Logbook)The spare key (if there is one).